<p class="line">A client in the financial sector was undergoing a major programme to merge all aspects of its global business and operations. The logistics and complexity of tracking and assessing all of the business operations and technology projects, required to support the merger activities, were much greater than the client's experience.</p>
<p class="line">At the start of the Merger the client had an Issues Management system with 20,000 issues registered. There was little or no focus or prioritisation and a tendency to listen to those who shouted loudest.</p>
<p class="line">Using the Assumption Analysis technique across all significant merger projects, approximately 6000 key assumptions were identified of which 600 were considered at risk. From these, 50 showstoppers were identified that provided the initial focus. Note that this is very large number of assumptions/risks but this was a very large programme!</p>
<p class="line">The achievement of the first major milestone of integrating all Global Markets IT systems was met through rigorous and ongoing application of the risk management process to all the critical IT projects across the globe. The second milestone was achieved by extending the process to cover key business projects and hence achieve a single payment system and the legal merger of the banks. The process was extended to ensure that the key post merger projects were established and using Quality Based Costing to ensure that the merger saves were achieved.</p>
<p class="line">The client has publicly acknowledged that the ABCD risk management process was a major factor in ensuring that the merger was a success and has now embedded the process as part of its on-going programme management activities.</p>
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<p class="line">[blockquote text='<em>This merger integration could not have been achieved on-time without ABCD" - Merger Programme Director</em>' text_color='' width='100' line_height='undefined' background_color='' border_color='' show_quote_icon='no' quote_icon_color='']</p>
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